Get in touch
We're here to help you
Reach our team through the channel that works best for you. Real people, real answers β not a phone tree labyrinth.
Call us
1-800-867-5309
MonβFri 8amβ6pm CT
Sat 9amβ1pm CT
After-hours card support 24/7
TTY users: dial 711, request First Midwest FCU
Call now
Sat 9amβ1pm CT
After-hours card support 24/7
TTY users: dial 711, request First Midwest FCU
Secure message
Send a secure note from online or mobile banking β attach documents safely, track replies in your message center.
We reply within one business day.
Available anytime from the app.
Log in to message us
Available anytime from the app.
Visit a branch
Stop by for in-person support at any of our three Midwest locations. Appointments available for loans and business services.
Lobby hours vary by location.
Drive-up at all branches.
Find a branch
Drive-up at all branches.
Send a message
We'll get back to you within 24 hours
Have a general question, account inquiry, or feedback for us? Fill out the form and a team member will reach out shortly.
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Thanks for reaching out. A team member will get back to you within one business day.
Member service hours
| Monday β Friday | 8:00 AM β 6:00 PM CT |
| Saturday | 9:00 AM β 1:00 PM CT |
| Sunday | Closed |
| Lost/stolen card | 24/7 support |
| Secure messaging | Anytime (reply by next day) |
Branch hours vary by location. View branch hours β