Membership
Who can join First Midwest FCU?
Anyone who lives, works, worships, or studies in our nine-county Midwest footprint—or is an immediate family member of an existing member—can open an account.
What do I need to open an account?
Gather a government-issued ID, proof of address, and your Social Security number. A $5 share deposit opens your membership.
How long does approval take?
Applications usually receive an instant decision online. If we need additional documents, a team member will reach out within one business day.
Digital banking
Is there a mobile app?
Yes. Our iOS and Android apps mirror the desktop experience with mobile deposit, balance alerts, card controls, and secure messaging.
How do I reset my password?
Use the “Forgot password” link on the login screen or visit reset.html for a guided walkthrough. We will verify your identity with security questions or multi-factor authentication.
Can I link external accounts?
Yes. Link accounts from other institutions to see balances, move money, and budget from one dashboard.
Security & support
What security measures are in place?
We use multi-factor authentication, real-time fraud monitoring, and card controls to help you spot unusual activity quickly.
How do I report a lost card?
Call 1-800-867-5309 or visit lost-card.html for step-by-step instructions. You can also freeze your card in the mobile app.
Who do I contact for business services?
Our commercial services team can be reached at business@firstmidwestfcu.com or through the contact form on contact.html.