Freeze your card immediately
Use the mobile app or online banking to lock your card. This prevents new purchases while you look for the card.
Lost or Stolen Card
Misplaced your debit or credit card? Follow these illustrative steps to protect your accounts while we prepare the final copy.
Call our 24/7 card support team
Dial 1-800-867-5309 and choose the card services option. We can deactivate the card and overnight a replacement if needed.
Review recent transactions
Check for unfamiliar charges. If you spot any, report them immediately so we can start a dispute.
Update recurring payments
Once your new card arrives, update subscription services and linked wallets to avoid payment gaps.
Additional support
Email: cardservices@firstmidwestfcu.com
Visit locations.html to stop by a branch for in-person assistance.